Voice & Trust Audit
2 weeks from kickoff. Written findings, plus a recorded readout call with your team. What is in it.
$4,500
Work with me
AI that sounds like you, even when it matters most.
I advise brands and product teams building customer-facing AI where voice and feeling are not negotiable. Luxury and hospitality names protecting how they sound, and teams shipping AI into emotionally heightened moments where the standard playbook backfires. If you just heard me speak: this is the next step.
Taking two new clients for Q4 2026. Prefer email? info@isadoraandco.com.
How I work
Where I usually come in.
Advisory
Your AI sounds nothing like your brand, and someone senior has noticed.
Ongoing or project-based advisory. I work with your team on where AI belongs in the customer experience and where it does not, how to make it sound unmistakably like your brand, and how to keep it from doing damage in the moments that matter most. The work comes with opinions and receipts, not a deck of generalities.
Architecture
Your tone instructions work in the demo and fall apart on contact with customers.
The four-layer prompt architecture I built to hold a brand voice in production, past the surface-level tone instructions that always collapse, adapted to your brand, your channels, and your edge cases. Designed to survive real customers, not just the demo.
Workshop
Your team is using AI badly and nobody wants to say so.
Three hours or a full day, on site, written for the people who actually touch the tools rather than the people who bought them. No code required to attend. Your team leaves with the same forbidden-words and forced-pause discipline I use in production, applied to your own channels.
Build
You would rather it shipped than got specified.
When you would rather it shipped than specified, I build. Five production systems across four industries on the same technical spine: email agents, intelligence layers, companion AI. The same hands that designed the architecture write the code.
What it costs
Published, so you can rule me out without a call.
The audit is a fixed price. Everything above it starts at a floor and depends on scope, because a four-week engagement for one channel and a six-week one across five are not the same job. If a number here rules us out, better that you know now.
Architecture engagement
4 to 6 weeks, four-layer voice system built for your brand and channels
From $30,000
Fractional AI advisory
Ongoing, capped hours, direct access. Three-month minimum.
From $6,000 a month
Internal workshop
On site, team enablement, written for people who do not write code
$5,000 for 3 hours / $10,000 for a full day
Build
She writes the code
Quoted, from $40,000
What I believe
Three things I will not budge on.
Voice is structural, not a setting.
A line of tone instruction collapses the first time a customer asks something the prompt did not anticipate. Holding a brand voice in production is an architecture problem. I treat it as one.
The delicate moments are the whole job.
A refund, a complaint, a customer in distress, a once-in-a-lifetime purchase. Generic AI is at its most dangerous exactly here. The forbidden words, the forced pauses, the protected modes. That is where the real design work lives.
Operator, not observer.
I still run my own 200-year-old venue and built every system I advise on top of running it. I have shipped this, watched it backfire, and ripped it back out. You get the version with the marketing stripped off.
The receipts
This comes from shipping, not slides.
5
Production systems shipped
4
Industries, one technical spine
350+
Weddings run at my own venue
1
Operator, no engineering team
The systems span weddings, personal life, and missing-persons work. See the portfolio for what each one actually does. The point is not the industries. It is that the same patterns held across all of them, and they will hold for yours.
Watch
Hear how I think before you book.
Recorded live at API World 2026. How I keep customer-facing AI working when the model providers underneath it change, fail or misbehave.
Also watch
“Stop Writing Tone Instructions. Layer Them.” Pre-recorded for AI Engineer World’s Fair 2026. The voice architecture the advisory and architecture work is built on.
Two short clips from API World
Behavioural drift: changing the model changes the product
Newer is sometimes better. It should never be the default assumption. 3 min
Judge every AI request on risk before a model is called
Each path needs an approved fallback, decided before anything goes wrong. 2 min
Discretion
You will not find a client logo wall here.
I work in rooms where privacy is the product. My own venue handles people on the most exposed day of their lives, with their money, their families, and their worst moments in the run-up. That is the standard I hold for client work, and it is why this page names no one.
If you engage me, an NDA is signed before anything is shared, and it runs both ways. Nothing about your product, your transcripts, or the fact that we work together is published, quoted in a talk, or shown to another client without your written say-so.
Your transcripts stay yours
Real conversations are the raw material of this work. They are read, quoted back to you in the report, and never leave it.
Anything public is redacted and approved
I speak at conferences, and the examples I use are my own systems, or they are unrecognisable and cleared in writing first.
No exclusivity games
I will tell you plainly if I am already working with someone close enough to you that it would be a problem.
Questions
The things people ask first.
You run a wedding venue. Why would I hire you to advise my AI team?
Because a wedding venue is one of the hardest places there is to put AI in front of customers. Couples write in at the most emotional point of their lives, they expect a reply that sounds like someone who knows them, and they remember every word. I have run that inbox for twelve years.
When I put AI into it, the standard advice fell apart. So I built what held up, in production, with real couples on the other end. Then I built software outside weddings on the same foundations, and the same patterns held there too.
The venue is the reason the work is good. If your AI talks to customers who care how they are spoken to, that is the problem I have already worked through, and it is what I spoke about at AI Engineer World’s Fair, API World and DC State of the Stack.
Do we need an engineering team to work with you?
No. Advisory and workshops are for whoever owns how your brand sounds, and nobody needs to write code to attend. If there is nobody to build what we design, I can build it myself.
Can I see work you have done for other clients?
Nothing I do for a client is ever shown publicly without their written permission. What you can see is my own work: the ventures, the talks and the free course, all public and all in production.
Where should we start?
Usually with the Voice & Trust Audit. It is $4,500, takes 2 weeks, and shows you where your AI is putting your brand at risk before you spend more on it. If you would rather talk first, book a call.
Start a conversation
Direct, no agency, no gatekeeper.
Tell me what you are building, who it talks to, and what you need it to sound like. I respond personally, and I will tell you straight if I am not the right person for it.