Voice & Trust Audit
2 weeks from kickoff. Written findings, plus a recorded readout call with your team. What is in it.
$4,500
Work with me
I advise brands and product teams building customer-facing AI where voice and feeling are not negotiable. Luxury and hospitality names protecting how they sound, and teams shipping AI into emotionally heightened moments where the standard playbook backfires. If you just heard me speak: this is the next step.
Taking two new clients for Q4 2026. Prefer email? info@isadoraandco.com.
How I work
Advisory
Ongoing or project-based advisory. I work with your team on where AI belongs in the customer experience and where it does not, how to make it sound unmistakably like your brand, and how to keep it from doing damage in the moments that matter most. The work comes with opinions and receipts, not a deck of generalities.
Architecture
The four-layer prompt architecture I built to hold a brand voice in production, past the surface-level tone instructions that always collapse, adapted to your brand, your channels, and your edge cases. Designed to survive real customers, not just the demo.
Workshop
A half or full day, on site, written for the people who actually touch the tools rather than the people who bought them. No code required to attend. Your team leaves with the same forbidden-words and forced-pause discipline I use in production, applied to your own channels.
Build
When you would rather it shipped than specified, I build. Five production systems across four industries on the same technical spine: email agents, intelligence layers, companion AI. The same hands that designed the architecture write the code.
What it costs
The audit is a fixed price. Everything above it starts at a floor and depends on scope, because a four-week engagement for one channel and a six-week one across five are not the same job. If a number here rules us out, better that you know now.
2 weeks from kickoff. Written findings, plus a recorded readout call with your team. What is in it.
$4,500
4 to 6 weeks, four-layer voice system built for your brand and channels
From $30,000
Ongoing, capped hours, direct access. Three-month minimum.
From $6,000 a month
On site, team enablement, written for people who do not write code
$9,000 half day / $15,000 full day
She writes the code
Quoted, from $40,000
What I believe
A line of tone instruction collapses the first time a customer asks something the prompt did not anticipate. Holding a brand voice in production is an architecture problem. I treat it as one.
A refund, a complaint, a customer in distress, a once-in-a-lifetime purchase. Generic AI is at its most dangerous exactly here. The forbidden words, the forced pauses, the protected modes. That is where the real design work lives.
I still run my own 200-year-old venue and built every system I advise on top of running it. I have shipped this, watched it backfire, and ripped it back out. You get the version with the marketing stripped off.
The receipts
5
Production systems shipped
4
Industries, one technical spine
350+
Weddings run at my own venue
1
Operator, no engineering team
The systems span weddings, personal life, and missing-persons work. See the portfolio for what each one actually does. The point is not the industries. It is that the same patterns held across all of them, and they will hold for yours.
Discretion
I work in rooms where privacy is the product. My own venue handles people on the most exposed day of their lives, with their money, their families, and their worst moments in the run-up. That is the standard I hold for client work, and it is why this page names no one.
If you engage me, an NDA is signed before anything is shared, and it runs both ways. Nothing about your product, your transcripts, or the fact that we work together is published, quoted in a talk, or shown to another client without your written say-so.
Real conversations are the raw material of this work. They are read, quoted back to you in the report, and never leave it.
I speak at conferences, and the examples I use are my own systems, or they are unrecognisable and cleared in writing first.
I will tell you plainly if I am already working with someone close enough to you that it would be a problem.
Start a conversation
Direct, no agency, no gatekeeper.
Tell me what you are building, who it talks to, and what you need it to sound like. I respond personally, and I will tell you straight if I am not the right person for it.